The Passport Seva Programme Version 2.0 is a revamped version of the Passport Seva Programme launched in 2010. The main objectives of this updated version are as follows:

• To improve the overall quality and delivery of passport services to applicants.
• To enhance the accessibility and reach of passport services to people in all parts of the country.
• To make the passport application process quick, hassle-free and transparent for citizens.
• To provide greater security and easy verification of passport credentials.
• To introduce newer technologies and platforms to enable faster processing of passport applications.
• To offer a wider range of passport-related services, such as re-issue, renewal and tatkal, to applicants.
• To enable better grievance redressal and customer support systems for passport-seekers.

Overall, the Passport Seva Programme Version 2.0 seeks to bring about a transformation in the passport issuance process, making it more efficient, responsive and citizen-centric.