What are the major challenges faced by mental health helplines in addressing issues like sleep disturbances, sadness, stress, and anxiety in India
Exploring the common problems faced by mental health helplines while dealing with emotional and psychological distress among callers.
- High call volume: Mental health helplines in India often face a high volume of calls due to the increasing awareness about mental health issues.
- Lack of resources: Limited staff and funding make it difficult for helplines to provide adequate support to all callers.
- Cultural stigma: Stigma around mental health can prevent individuals from seeking help, leading to challenges in reaching out to those in need.
- Language barriers: Helplines may struggle to provide support in diverse regional languages spoken across India.
- Lack of specialized training: Some helpline operators may not have the necessary training to handle complex mental health issues effectively.
- Follow-up support: Ensuring continuity of care and follow-up support for callers can be challenging due to resource constraints.
Answered
7 months ago