1. E-governance initiatives in India have made public services more accessible and efficient. Online portals and mobile apps for services such as passport applications, tax payments, and land records have reduced the need for physical visits to government offices.

• One example is the Digital India campaign, which aims to provide digital infrastructure and online services to citizens across the country.

2. Technology has also facilitated better monitoring and control of government programs. For instance, the use of biometric identification has helped prevent leakage of funds in welfare schemes.

• Another example is the use of drones for monitoring infrastructure projects, enabling real-time data collection and analysis.

3. The implementation of technology in governance has also impacted the traditional roles and responsibilities of civil servants.

• Civil servants are expected to be more tech-savvy and knowledgeable about the latest advancements in technology.
• The prevalence of social media has also made it necessary for civil servants to actively engage with citizens online.

4. However, there are also concerns about the digital divide, which may disproportionately impact marginalized communities who may not have access to technology or digital literacy.

• Moreover, the reliance on technology has also made the governance system vulnerable to cyber threats and hacking.
• Ensuring data security and privacy has become an important challenge for the civil services in India.

Overall, the advent of technology has had a significant impact on the governance system in India, offering opportunities for improved efficiency and transparency but also posing new challenges for public servants to navigate.