How has technology affected the governance system in India

Explain the role of technology in improving the governance system in India and the challenges faced in implementing technology upgradation in the system.
Technology has had a significant impact on the governance system in India. Here are some ways in which technology has improved the governance system:
  • Electronic Governance or E-governance initiatives such as the digitization of government records, online services for citizen and businesses have made access to services easy and saved people from the hassles of offline procedures.
  • Real-time monitoring and tracking systems such as GPS-enabled attendance systems, Complaint portals and feedback mechanisms have increased transparency and accountability in the government system.
  • Automation of public procurement and tendering procedures through e-procurement mechanisms has increased efficiency and transparency within the system.
  • Technology has helped in making the government reach out to remote and inaccessible areas, through initiatives such as post offices as common service centers, mobile applications, and Government websites for the public.
Although the use of technology has many advantages, there are some challenges in the process of implementing technology up-gradation such as
  • Insufficient infrastructure and low resources in the rural and remote areas where the internet reach is still limited to a large population.
  • Financial constraints especially in the development of Information Technology and other associated infrastructure and equipment.
  • Lack of skilled personnel and cybersecurity can also present some challenges.
Therefore, while technology has played a significant role in improving the governance system, policymakers and government officials must continue to address the challenges associated with implementing technology in the governance system.
Answered 2 years ago
Amrita Aspirants