How can technology be leveraged by civil services to improve governance practices in India
Utilization of digital platforms for transparency, accountability, and efficient service delivery.
- Online Portals: Create centralized platforms for information dissemination, applications, and services to enhance transparency and accessibility.
- Data Analytics: Analyze large datasets to identify trends, patterns, and areas for improvement in governance practices.
- E-Governance Tools: Implement electronic mechanisms for citizen engagement, feedback, and grievance redressal to promote accountability.
- Mobile Applications: Develop user-friendly apps for easy access to government services, information, and updates for efficient service delivery.
- Digital Payments: Integrate online payment systems to streamline financial transactions and reduce corruption in the system.
- E-Learning Platforms: Provide training and capacity building programs for civil service employees to enhance their skills and knowledge.
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a year ago