Discuss the role of technology in India's governance.

Analyze how technology is used to enhance governance and public service delivery in India.
Technology plays a crucial role in enhancing governance and public service delivery in India. Below are the key ways in which technology is utilized in India's governance:
  • Online platforms: The government has established various online portals and platforms like e-governance, e-filing of taxes, and online grievance redressal mechanisms. These platforms ensure transparency, accessibility, and ease of use for citizens.
  • Digital identity: The Aadhaar card, a unique identification system, enables the government to effectively deliver services and subsidies, reducing corruption and ensuring efficient delivery.
  • E-governance: The adoption of e-governance practices helps streamline administrative processes, reduce bureaucracy, and minimize corruption by digitizing and automating government services.
  • Mobile applications: The development of mobile apps enables citizens to access government services, information, and schemes effortlessly, resulting in improved accessibility and delivery.
  • Online payments: The promotion of digital transactions through platforms like UPI (Unified Payments Interface) and mobile wallets facilitates fast, secure, and transparent financial transactions between citizens and the government.
Overall, technology in governance has enhanced efficiency, reduced corruption, and improved accessibility and delivery of public services in India.
Answered a year ago
Krishna Aspirants