Discuss the role of technology in India's governance.
Analyze how technology is used to enhance governance and public service delivery in India.
Technology plays a crucial role in enhancing governance and public service delivery in India. Below are the key ways in which technology is utilized in India's governance:
- Online platforms: The government has established various online portals and platforms like e-governance, e-filing of taxes, and online grievance redressal mechanisms. These platforms ensure transparency, accessibility, and ease of use for citizens.
- Digital identity: The Aadhaar card, a unique identification system, enables the government to effectively deliver services and subsidies, reducing corruption and ensuring efficient delivery.
- E-governance: The adoption of e-governance practices helps streamline administrative processes, reduce bureaucracy, and minimize corruption by digitizing and automating government services.
- Mobile applications: The development of mobile apps enables citizens to access government services, information, and schemes effortlessly, resulting in improved accessibility and delivery.
- Online payments: The promotion of digital transactions through platforms like UPI (Unified Payments Interface) and mobile wallets facilitates fast, secure, and transparent financial transactions between citizens and the government.
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