Indian Railways has taken several steps to ensure the safety of passengers. One key initiative is the implementation of a counselling program for train managers. Here are the details:

• Training: Train managers undergo comprehensive training programs that cover various aspects of passenger safety, including handling emergency situations, first aid, and providing assistance during accidents or untoward incidents.
• Communication skills: The counselling initiative focuses on enhancing the train managers' communication skills so that they can effectively interact with passengers and address any concerns or issues related to safety.
• Conflict resolution: Train managers are trained to handle conflicts or disputes among passengers in a swift and amicable manner, ensuring a safe and peaceful environment throughout the journey.
• Emergency preparedness: The initiative emphasizes the importance of train managers being prepared for emergency situations, such as medical emergencies, fire incidents, or natural disasters. They are equipped with the necessary knowledge and tools to handle such circumstances with efficiency.
• Regular updates: Train managers are regularly updated with the latest safety protocols and guidelines to ensure that they are well-informed and prepared to handle any safety-related situations that may arise during train journeys.
• Continuous monitoring: Indian Railways maintains a system of continuous monitoring to track the performance of train managers in ensuring passenger safety. This helps in identifying areas for improvement and taking necessary actions accordingly.

Through this counselling initiative, Indian Railways aims to enhance the safety measures and overall experience of passengers by skillfully managing various safety-related aspects during train journeys.