What steps have been taken by the Centre to address the issue of pending complaints filed through PMO's public grievance portal

1. Establishing a regular monitoring mechanism to track the progress of pending complaints. 2. Setting up special review meetings to prioritize and expedite the resolution of long-pending grievances. 3. Increasing the capacity of the grievance redressal system by deploying additional resources. 4. Enhancing coordination between various ministries and departments to streamline the complaint resolution process. 5. Implementing technology solutions to automate and speed up the handling of complaints. 6. Encouraging feedback from complainants to improve the effectiveness of the grievance redressal system. 7. Reducing bureaucratic delays by emphasizing timely response and action on complaints.