What measures has the Indian Railways taken to improve the quality of RTI replies

The Indian Railways has implemented several measures to improve the quality of RTI (Right to Information) replies after a decline in their quality. These measures include: 1. Training and sensitization: Railway officials responsible for handling RTI requests are being trained on the proper interpretation and response to queries. They are being made aware of the importance of providing accurate and comprehensive information in their replies. 2. Monitoring and review: The Railways has introduced a system of monitoring and reviewing the quality of RTI replies. Regular audits are conducted to identify any shortcomings or inconsistencies in the responses provided, allowing for timely corrective actions. 3. Standard operating procedures: The Railways has further defined and streamlined its procedures for responding to RTI requests. Standard operating procedures have been laid down to ensure uniformity and consistency in the information provided to the applicants. 4. Technology-enabled solutions: To enhance efficiency and accuracy, the Railways has implemented technology-based solutions. This includes the digitization of records and databases, which enables faster access to information and reduces the chances of errors. These measures aim to ensure that RTI replies from the Indian Railways are of high quality, providing accurate and reliable information to the applicants.