What are the complaints about Digi Yatra and can they be explained
A discussion on the complaints surrounding Digi Yatra and their explanation.
The following are some complaints about Digi Yatra and their possible explanations:
1. Privacy concerns: Users have expressed concerns about sharing personal data required for registration and verification. However, Digi Yatra follows strict data protection regulations and safeguards user privacy.
2. Technological barriers: Some travelers have found it difficult to navigate the Digi Yatra process due to technological barriers such as poor internet connectivity or lack of familiarity with digital tools. Authorities and airport staff are working to improve infrastructure and provide assistance to overcome these challenges.
3. Limited airports and airlines: Digi Yatra is currently being implemented in a phased manner, and not all airports and airlines have adopted the system yet. This can lead to complaints from passengers who are unable to avail of the benefits. Efforts are being made to expand the program and include more stakeholders.
4. Lack of awareness: Some passengers have reported being unaware of the Digi Yatra initiative or its benefits. Awareness campaigns and information dissemination activities are ongoing to ensure that more travelers are informed and can make use of the digital platform.
It is important to note that while these complaints exist, efforts are being made to address them and enhance the overall user experience with the Digi Yatra program.
Answered
a year ago