What are the complaints associated with Digi Yatra

What are the complaints about Digi Yatra? | Explained
There have been a few complaints associated with Digi Yatra, which is a digital initiative by the Indian government aimed at providing a seamless travel experience for passengers. The complaints include:
  • Technical Issues: Some users have reported technical glitches while using the Digi Yatra platform, such as difficulty in creating an account or issues with digital identification.
  • Privacy Concerns: There have been complaints regarding the storage and sharing of personal data collected through Digi Yatra. Users have raised concerns about the misuse or unauthorized access to their information.
  • Limited Adoption: Digi Yatra is currently being implemented at select airports, which has resulted in complaints from passengers who are unable to avail the benefits of this digital initiative at other airports.
  • Lack of Awareness and Guidance: Some users have expressed dissatisfaction with the lack of information and guidance available regarding the usage and benefits of Digi Yatra, leading to confusion and difficulties during the travel process.
It is important to note that as Digi Yatra is a relatively new initiative, these complaints are being addressed by the authorities to improve the overall user experience.
Answered a year ago
Rahul Preparing for Civil Services