How is TRAI and the government combating spam

Exploring the measures taken by TRAI and the government to tackle spam issues.
  • TRAI has implemented regulations to prevent unwanted commercial calls and messages by introducing the Telecom Commercial Communications Customer Preference Regulations.
  • Mobile operators are required to adhere to the guidelines set by TRAI to combat spam by implementing measures like scrubbing databases regularly.
  • The government has set up the National Do Not Call Registry to allow users to opt-out of receiving telemarketing calls and messages.
  • Strict penalties are imposed on telemarketers who violate the regulations, discouraging them from spamming users.
  • The government and TRAI also work on raising awareness among consumers about their rights and educating them on how to report spam messages or calls.
Answered 3 months ago
Mohit Preparing for Civil Services