What steps have been taken by the TRAI against spam calls and text messages

Understanding the stricter rules implemented by TRAI to combat spam communication.
  • TRAI introduced the Telecom Commercial Communications Customer Preference Regulations in 2018 to combat spam calls and messages.
  • The regulations require telecom operators to implement Blockchain technology for ensuring transparency and preventing unauthorized access to subscriber data.
  • TRAI mandated the use of the Distributed Ledger Technology (DLT) platform to register telemarketers and scrub their content to curb unsolicited communication.
  • Telemarketers are required to obtain consent from consumers before sending promotional messages, and failure to comply can result in penalties and blacklisting.
  • TRAI constantly monitors the implementation of these rules and guidelines to ensure effective control over spam communication in the telecom sector.
Answered 2 months ago
Rajat Preparing for Civil Services