How is the issue of food quality being addressed by airlines in India
IndiGo passenger complains about worm in her sandwich, matter being examined, says airline
- Enhanced Quality Control: Airlines in India have started implementing stricter quality control measures to ensure the safety and hygiene of the food served on board. This includes enhanced screening and inspection of the food suppliers and their facilities.
- Supplier Collaboration: Airlines are working closely with their food suppliers to ensure that the ingredients used are of high quality and meet the food safety standards. Regular audits and checks are conducted to monitor the supplier's performance.
- Training and Certification: Airline staff involved in handling food undergo specialized training on food safety and handling. They are also required to obtain necessary certifications to ensure compliance with food safety regulations.
- Stringent Audits: Airlines conduct periodic audits of their catering facilities to ensure that the food preparation and storage areas are maintained in a clean and hygienic condition. This includes regular pest control measures to prevent any contamination in the food preparation process.
- Customer Feedback: Airlines encourage passengers to provide feedback on their in-flight meals. Any complaints or concerns raised by passengers are promptly addressed and investigated to take necessary corrective actions.
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a year ago