The MCA-21 system is a significant platform for companies to register and access services from the Ministry of Corporate Affairs. However, the system has faced several glitches such as system downtime, slow processing, and data inconsistencies. To help resolve these issues, the government is initiating a consultation process with practitioners, which can provide the following benefits:

• Practitioners can identify specific issues that hinder their work and provide insights into how these issues can be addressed.
• Consulting practitioners can help the government to better understand the ground-level issues that companies, chartered accountants, and company secretaries face while using the system.
• Practitioners can suggest practical solutions that streamline processes, increase efficiency, and reduce errors within the MCA-21 system.
• The consultation process helps the government to create a user-friendly interface that is simple to use and easily accessible to companies.
• Collaborating with practitioners can improve communication between the government and the industry, which can enable timely updates about system changes, planned maintenance, or expected downtimes.

In conclusion, engaging practitioners in the consultation process can offer valuable feedback for the government to enhance service delivery and resolve the glitches within the MCA-21 system.