How can compensation policies be made more sensitive to the needs of families affected by road accidents in remote areas like Arunachal Pradesh?

Compensation policies for families affected by road accidents often do not fully address the unique challenges faced in remote areas like Arunachal Pradesh. Difficult terrain, limited access to legal and administrative services, and lack of awareness can make it harder for families to claim and receive timely compensation. Making these policies more sensitive requires targeted measures.

• Decentralized Claim Processing: Set up local helpdesks or mobile units in remote districts to assist families in filing compensation claims without needing to travel long distances.
• Simplified Documentation: Reduce paperwork and allow alternative proofs of identity or relationship, considering many may lack formal documents in remote areas.
• Awareness Campaigns: Conduct awareness drives in local languages to inform people about their rights and the process for claiming compensation after accidents.
• Time-bound Disbursement: Implement strict timelines for processing and disbursing compensation to avoid delays that can worsen the financial distress of affected families.
• Use of Technology: Enable online submission of claims and tracking through mobile apps or local kiosks, considering the growing digital penetration.
• Special Provisions for Vulnerable Groups: Offer higher compensation or additional support for families from tribal or economically weaker backgrounds, who are more prevalent in Arunachal Pradesh.
• Legal Aid Support: Provide free legal assistance to help families navigate the claims process, especially where language and literacy barriers exist.
• Coordination with Local Administration: Involve local bodies like panchayats or village councils in identifying victims’ families and facilitating the compensation process.