Why has the Directorate General of Civil Aviation (DGCA) imposed a ₹10 lakh fine on Akasa Air
Penalty imposed on Akasa Air for denying boarding to passengers
The Directorate General of Civil Aviation (DGCA) has imposed a ₹10 lakh fine on Akasa Air for denying boarding to passengers. The reasons behind this penalty are as follows:
- Violation of Civil Aviation Requirements (CAR) - Akasa Air may have breached regulations set by DGCA regarding passenger rights and boarding procedures.
- Non-compliance with rules - The airline failed to adhere to the prescribed guidelines for passenger boarding, leading to inconvenience for passengers.
- Consumer protection violation - Denying boarding to passengers without valid reasons is considered a violation of consumer protection laws.
- Ensuring accountability - Imposing a hefty fine serves as a deterrent and reinforces accountability for airlines to uphold passenger rights.
Answered
4 months ago