What is the role of technology in promoting good governance in India

Discuss how technology can be used to promote transparency, accountability, and efficiency in governance in India.
Technology plays a significant role in promoting good governance in India by enhancing transparency, accountability, and efficiency. Some ways in which technology can be leveraged for these purposes include:
  • Online portals and platforms: Digital platforms can facilitate easy access to information and services, making government processes more transparent and accountable. Online portals like e-governance platforms, digital census data, and government websites provide information about policies, procedures, and public funds utilization.
  • E-procurement and digital payments: Technology enables e-procurement systems, which reduce corruption and favoritism by automating the procurement process. Additionally, digital payment systems enhance accountability and transparency by eliminating cash transactions.
  • Mobile applications: Mobile apps could be developed to engage citizens in governance by enabling them to report issues such as infrastructure problems, corruption, or propose suggestions. These platforms encourage citizen participation and help in monitoring government activities.
  • Data analytics and artificial intelligence (AI): By analyzing large volumes of data, AI and data analytics enable the government to identify patterns, anticipate challenges, and make informed decisions. It helps in effective resource allocation, policy analysis, and predicting outcomes.
  • Digital identity and authentication: Technology can enable secure and unique identification systems, ensuring accurate delivery of benefits and preventing impersonation or fraud. Aadhaar, India's biometric-based identification system, is an example of how technology can improve transparency in welfare schemes.
Overall, leveraging technology for good governance promotes transparency, accountability, and efficiency in India's governance systems, bridging the gap between citizens and the government.
Answered a year ago
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