What are the key provisions of the new IT rules that enable citizens to file FIR against social media firms
Govt to enable citizens to file FIR against social media firms for IT rule violation
Here are the key provisions of the new IT rules in India that enable citizens to file FIR against social media firms for IT rule violations:
- Grievance Redressal Mechanism: The new IT rules mandate social media platforms with more than 5 million users to appoint a Grievance Officer to address users' complaints or grievances within a stipulated time frame.
- User Complaints: Citizens can file complaints to the Grievance Officer regarding any IT rule violation, such as content that is unlawful, defamatory, or offensive.
- Timeline for Redressal: Social media platforms are required to acknowledge the complaint within 24 hours and resolve it within 15 days.
- Failure to Address Complaints: If the social media platform fails to address the complaint within the prescribed time, users can escalate the matter to the Ministry of Electronics and Information Technology.
- Filing of FIR: In case of non-compliance with the IT rules or failure to address a user's complaint, citizens have the option to file a First Information Report (FIR) against the social media firm.
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a year ago