What are the economic implications of IRCTC stopping compensation to passengers for private train delays
Understanding the impact of IRCTC's decision to halt compensation for delayed private trains.
- Decreased customer satisfaction: Passengers may feel dissatisfied with the service provided by private trains if they experience delays without any compensation.
- Impact on reputation: IRCTC's decision to stop compensating for delays could harm its reputation, leading to a loss of trust among passengers.
- Competitive disadvantage: Other transportation modes that offer compensation for delays may become more attractive to passengers, affecting private trains' competitiveness.
- Legal implications: Passengers may seek legal recourse against private train operators or IRCTC if they feel their rights have been violated.
- Financial impact: While stopping compensation may save costs for IRCTC, it could lead to a drop in ridership and revenue if passengers choose alternative modes of transportation.
Answered
6 months ago