How has technology influenced governance in India
An understanding of the influence of technology on governance is important for civil services aspirants.
- Increased transparency: Technology has facilitated the development of online platforms and portals for citizens to access information about government policies, schemes, and services. This has increased transparency and reduced corruption as citizens can easily access information and hold the government accountable.
- E-Governance: The digitization of government processes has made services more efficient, accessible, and citizen-centric. Online platforms for applications, payments, and grievances have reduced the need for physical interaction and paperwork, saving time and resources.
- Data-driven decision-making: Technology has enabled the collection, storage, and analysis of vast amounts of data. This has allowed governments to make informed decisions based on empirical evidence, improving governance and policy formulation.
- Improved service delivery: Technology has led to the development of digital infrastructure, telecommunication networks, and online platforms that have enhanced the delivery of essential services such as healthcare, education, and banking to remote and marginalized areas.
- Increased citizen participation: Social media and online platforms have provided citizens with a platform to voice their opinions, engage with policymakers, and participate in policy-making processes. This has democratized governance and increased citizen participation.
- Security and surveillance: Technology has enabled governments to enhance security measures through the use of biometrics, CCTV cameras, and surveillance systems. This has improved law enforcement and public safety.
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