How does the concept of Digi Yatra aim to enhance passenger experience at airports
Understand how the directive to curb tailgating at e-gates for Digi Yatra passengers is significant in the realm of civil services.
Digi Yatra is a government initiative aimed at enhancing passenger experience at airports through digital processes. The directive to curb tailgating at e-gates for Digi Yatra passengers is significant in the realm of civil services for several reasons:
- Enhanced security: Preventing tailgating ensures that only authorized individuals have access to restricted areas, improving overall security.
- Efficiency: By reducing unauthorized access, the e-gates can function more smoothly and efficiently, leading to quicker and hassle-free processing for passengers.
- Compliance: Enforcing strict rules at e-gates ensures compliance with regulations and standards, maintaining the integrity of civil services.
- Customer experience: Improving security measures ultimately contributes to a better overall passenger experience, enhancing satisfaction and trust in the Digi Yatra program.
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a year ago