How did a SBI manager prevent a retired school teacher from a digital arrest scam

1. The SBI manager intervened when the retired school teacher received a phone call threatening arrest for non-payment of taxes, a common digital scam tactic. 2. The manager counseled the teacher to remain calm and verified the situation by contacting the local authorities and tax department. 3. The manager informed the teacher about the modus operandi of scammers and advised against sharing personal and financial information over the phone. 4. By providing timely guidance and support, the SBI manager prevented the teacher from falling victim to the scam and potentially losing money. 5. Such interventions showcase the vital role of SBI managers in protecting customers from financial frauds and educating them about safe digital practices.