How can digital technology enhance governance practices in India for effective public service delivery
Discuss the role of digital technology in improving governance mechanisms and ensuring efficient delivery of public services in India.
- Digital technology can enable transparency in governance by providing real-time access to information and data for citizens.
- It can streamline administrative processes and reduce bureaucratic red tape, leading to faster and more efficient service delivery.
- Using digital platforms, the government can collect feedback and grievances from citizens promptly and address them in a timely manner.
- E-governance initiatives can help in reducing corruption by minimizing human intervention in service delivery processes.
- Digital technologies such as e-governance portals and mobile applications can facilitate easy access to public services for citizens, especially in remote areas.
- Data analytics and artificial intelligence can be leveraged to improve decision-making and policy formulation for better governance outcomes.
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6 months ago